Store Policies

Payment

I accept Paypal, personal and certified checks, and your purchase will be shipped 2-3 business days after I receive payment. Personal checks will have to clear before shipping which takes 5 business days.  Bounced checks will have an additional $5 fee added to them, which is what the bank charges me.

In-Store Pickup

If you are in the Escanaba, Michigan area and would like to make a purchase, please select the "In Store" payment and shipping options as you check out.  This will guarantee that your items will be held for you in the store.

Store Hours

You may choose to pick up your order at the store, which is actually a section of our house.  Hours are by appointment only.  I'm usually home, but may be out wandering around our 40 acres, so it is necessary to call or e-mail ahead of time.  If you're interested in the weaving process, I'll show you how it works!

Returns

If you are not happy with your purchase please contact me. It can be hard to match colors of a rug or quilt to your home d├ęcor, and I want you to be totally satisfied. I will accept returns, if they are clean and have not been used, within 2 weeks of receipt for a full refund or exchange. Return postage will be paid by the buyer. If an exchange is made, I will pay for the return shipping cost for the first exchange.  All further exchanges will require you to pay postage.

 

If you're glad you made a purchase, please let me know that, too!

Custom Orders

If you can't find what you're looking for, ask for it. You can place a custom order here.

I'm willing to work with you to get your custom order to you as soon as possible, but expect at least 2-3 weeks to make the product if the loom is threaded for what you have ordered.  There may be a longer wait if I'm weaving placemats and you want a rug, or if I have the loom threaded with a different color warp thread.

Privacy Policy

Your name and personal information will never be sold or given to anyone!  I will not send you e-mails unless you correspond with me or opt in to a mailing list.

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